Salvation Army Housing Association in St. Helens
Salvation Army Housing Association owns 181 social homes in St. Helens (31 March 2026) — 1% of the district's 18,034, the 7th largest of 29 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 73.4% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 3 of 6 other bigger landlords in St. Helens scored higher. Source: Regulator of Social Housing.
Its homes in St. Helens
| General needs (rented) | 34 |
|---|---|
| Supported housing | 64 |
| Housing for older people | 83 |
| Shared ownership and other low-cost home ownership | 0 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Salvation Army Housing Association's homes, not only St. Helens) | Salvation Army Housing Association | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 73.4% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 6.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 84.1% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 47.5 | 53.9 |
All Tenant Satisfaction Measures of Salvation Army Housing Association, 2023/24 and 2024/25
Other bigger landlords in St. Helens
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Regenda | 829 | 76.6% |
| Your Housing Group | 1,535 | 75.0% |
| Torus62 | 13,148 | 73.8% |
| Onward Group | 205 | 68.3% |
| The Riverside Group | 1,113 | 66.6% |
| Clarion Housing Group | 186 | 63.7% |
Where else Salvation Army Housing Association owns homes
75 other areas, 3,344 social homes in total. Largest:
- Tower Hamlets 231 homes
- Liverpool 142 homes
- Westminster 128 homes
- Manchester 114 homes
- Barnet 108 homes
- Bristol 93 homes
- Braintree 93 homes
- Bolton 93 homes
- Swindon 90 homes
- West Lancashire 90 homes
- Maldon 84 homes
- Leeds 82 homes
- Blackburn with Darwen 80 homes
- Nottingham 77 homes
- Stoke-on-Trent 77 homes
All landlords in St. Helens · Salvation Army Housing Association: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.