Who owns the social housing in Bolton?
Bolton has 26,413 social homes owned by 27 landlords, all of them housing associations or other registered providers (31 March 2026); the council owns none. The largest is Bolton at Home with 17,654 (67%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Bolton) ranges from 63.7% (Clarion Housing Group) to 86.1% (Anchor Hanover Group). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Bolton
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Bolton at Home | 17,654 (67%) | 26 | 66.3% | 0.5% | 79.7% | 68.9 | C2 |
| Onward Group | 2,050 (8%) | 13 | 68.3% | 0.1% | 81.8% | 62.7 | C1 |
| Irwell Valley Housing Association | 1,331 (5%) | 1 | 65.6% | 1.1% | 77.9% | 103.9 | C1 |
| Places for People Group | 1,328 (5%) | 15 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
| Great Places Housing Group | 858 (3%) | 1 | 70.8% | 0.1% | 78.4% | 98.1 | C1 |
| Mosscare St. Vincent's Housing Group | 744 (3%) | 0 | 72.9% | 0.0% | 77.4% | 41.6 | C1 |
| Anchor Hanover Group | 732 (3%) | 6 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Clarion Housing Group | 576 (2%) | 2 | 63.7% | 0.6% | 76.3% | 52.7 | C2 |
| Your Housing Group | 455 (2%) | 0 | 75.0% | 0.0% | 38.1% | 89.7 | C2 |
| The Guinness Partnership | 197 (1%) | 0 | 67.7% | 0.2% | 78.3% | 56.1 | C1 |
| Salvation Army Housing Association | 93 (0%) | 0 | 73.4% | 6.0% | 84.1% | 47.5 | C2 |
| Sanctuary Housing Association | 68 (0%) | 0 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Inclusion Housing Community Interest Company | 63 (0%) | 0 | 88.7% | 0.0% | 87.4% | 13.0 | not graded |
| Blackburn YMCA | 40 (0%) | 0 | — | — | — | — | not graded |
| Hilldale Housing Association | 37 (0%) | 0 | 89.2% | 0.0% | 99.2% | 33.8 | not graded |
8 more landlords
| Jigsaw Homes Group | 32 (0%) | 0 | 68.9% | 0.4% | 80.1% | 41.8 | not graded |
| Sensible Housing Co-operative | 28 (0%) | 0 | — | — | — | — | not graded |
| Plexus UK (First Project) | 24 (0%) | 0 | — | — | — | — | not graded |
| MTD Housing | 24 (0%) | 0 | — | — | — | — | not graded |
| Halo Housing Association | 19 (0%) | 0 | — | — | — | — | not graded |
| Adullam Homes Housing Association | 17 (0%) | 0 | — | — | — | — | not graded |
| The Riverside Group | 14 (0%) | 0 | 66.6% | 0.5% | 76.1% | 88.6 | not graded |
| Progress Housing Group | 14 (0%) | 0 | 76.3% | 0.1% | 84.0% | 71.2 | not graded |
* Housing associations only, homes in Bolton (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
4 smaller landlords with fewer than 10 homes here (15 homes)
Arpeggio Properties, Golden Lane Housing, My Space Housing Solutions, Care Housing Association
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 99% of the social homes in Bolton belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in North West.