Your Housing Group in St. Helens
Your Housing Group owns 1,535 social homes in St. Helens (31 March 2026) — 9% of the district's 18,034, the 2nd largest of 29 landlords here. 9 of its homes here failed the Decent Homes Standard. Across its whole stock, 75.0% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 1 of 6 other bigger landlords in St. Helens scored higher. Source: Regulator of Social Housing.
Its homes in St. Helens
| General needs (rented) | 965 |
|---|---|
| Supported housing | 123 |
| Housing for older people | 328 |
| Shared ownership and other low-cost home ownership | 119 |
| Failing the Decent Homes Standard (here) | 9 |
How it performs (whole landlord, 2024/25)
| Measure (all of Your Housing Group's homes, not only St. Helens) | Your Housing Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 75.0% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 38.1% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 89.7 | 53.9 |
All Tenant Satisfaction Measures of Your Housing Group, 2023/24 and 2024/25
Other bigger landlords in St. Helens
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Regenda | 829 | 76.6% |
| Torus62 | 13,148 | 73.8% |
| Salvation Army Housing Association | 181 | 73.4% |
| Onward Group | 205 | 68.3% |
| The Riverside Group | 1,113 | 66.6% |
| Clarion Housing Group | 186 | 63.7% |
Where else Your Housing Group owns homes
48 other areas, 26,555 social homes in total. Largest:
- Warrington 3,284 homes
- Liverpool 2,863 homes
- Staffordshire Moorlands 2,780 homes
- Trafford 1,976 homes
- Manchester 1,758 homes
- Cheshire West and Chester 1,515 homes
- Wigan 1,258 homes
- Stockport 1,006 homes
- Preston 956 homes
- Knowsley 842 homes
- Cheshire East 760 homes
- Halton 745 homes
- Tameside 504 homes
- Hyndburn 493 homes
- Stoke-on-Trent 470 homes
All landlords in St. Helens · Your Housing Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.