Watford Community Housing Trust in St Albans
Watford Community Housing Trust owns 203 social homes in St Albans (31 March 2026) — 3% of the district's 8,091, the 4th largest of 27 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 71.6% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 2 of 8 other bigger landlords in St Albans scored higher. Source: Regulator of Social Housing.
Its homes in St Albans
| General needs (rented) | 88 |
|---|---|
| Supported housing | 48 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 67 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Watford Community Housing Trust's homes, not only St Albans) | Watford Community Housing Trust | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 71.6% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.2% | 0.5% |
| Non-emergency repairs within target (RP02) | 58.8% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 24.9 | 53.9 |
All Tenant Satisfaction Measures of Watford Community Housing Trust, 2023/24 and 2024/25
Other bigger landlords in St Albans
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Paradigm Housing Group | 143 | 82.0% |
| Settle Group | 184 | 74.7% |
| Hightown Housing Association | 1,357 | 68.3% |
| Home Group | 160 | 68.2% |
| Origin Housing | 145 | 63.6% |
| Sovereign Network Group | 114 | 63.1% |
| Peabody Trust | 630 | 58.7% |
| St Albans City and District Council | 4,814 | 54.3% |
Where else Watford Community Housing Trust owns homes
7 other areas, 6,512 social homes in total. Largest:
- Watford 4,927 homes
- Three Rivers 585 homes
- Dacorum 443 homes
- Hertsmere 171 homes
- Barnet 141 homes
- Welwyn Hatfield 37 homes
- Ealing 5 homes
All landlords in St Albans · Watford Community Housing Trust: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.