Home Group in St Albans
Home Group owns 160 social homes in St Albans (31 March 2026) — 2% of the district's 8,091, the 6th largest of 27 landlords here. 1 of its homes here failed the Decent Homes Standard. Across its whole stock, 68.2% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 4 of 8 other bigger landlords in St Albans scored higher. Source: Regulator of Social Housing.
Its homes in St Albans
| General needs (rented) | 152 |
|---|---|
| Supported housing | 8 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 0 |
| Failing the Decent Homes Standard (here) | 1 |
How it performs (whole landlord, 2024/25)
| Measure (all of Home Group's homes, not only St Albans) | Home Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 68.2% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.1% | 0.5% |
| Non-emergency repairs within target (RP02) | 75.3% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 68.4 | 53.9 |
All Tenant Satisfaction Measures of Home Group, 2023/24 and 2024/25
Other bigger landlords in St Albans
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Paradigm Housing Group | 143 | 82.0% |
| Settle Group | 184 | 74.7% |
| Watford Community Housing Trust | 203 | 71.6% |
| Hightown Housing Association | 1,357 | 68.3% |
| Origin Housing | 145 | 63.6% |
| Sovereign Network Group | 114 | 63.1% |
| Peabody Trust | 630 | 58.7% |
| St Albans City and District Council | 4,814 | 54.3% |
Where else Home Group owns homes
169 other areas, 48,101 social homes in total. Largest:
- Cumberland 9,046 homes
- County Durham 3,156 homes
- North Yorkshire 2,199 homes
- Gateshead 1,973 homes
- Newcastle upon Tyne 1,741 homes
- North Tyneside 1,551 homes
- Sunderland 1,496 homes
- South Tyneside 1,493 homes
- Hartlepool 967 homes
- Northumberland 953 homes
- Middlesbrough 887 homes
- Bradford 856 homes
- Westmorland and Furness 833 homes
- Harrow 833 homes
- North Northamptonshire 703 homes
All landlords in St Albans · Home Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.