Paradigm Housing Group in St Albans
Paradigm Housing Group owns 143 social homes in St Albans (31 March 2026) — 2% of the district's 8,091, the 8th largest of 27 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 82.0% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 0 of 8 other bigger landlords in St Albans scored higher. Source: Regulator of Social Housing.
Its homes in St Albans
| General needs (rented) | 122 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 21 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Paradigm Housing Group's homes, not only St Albans) | Paradigm Housing Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 82.0% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.7% | 0.5% |
| Non-emergency repairs within target (RP02) | 86.8% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 55.2 | 53.9 |
All Tenant Satisfaction Measures of Paradigm Housing Group, 2023/24 and 2024/25
Other bigger landlords in St Albans
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Settle Group | 184 | 74.7% |
| Watford Community Housing Trust | 203 | 71.6% |
| Hightown Housing Association | 1,357 | 68.3% |
| Home Group | 160 | 68.2% |
| Origin Housing | 145 | 63.6% |
| Sovereign Network Group | 114 | 63.1% |
| Peabody Trust | 630 | 58.7% |
| St Albans City and District Council | 4,814 | 54.3% |
Where else Paradigm Housing Group owns homes
24 other areas, 19,180 social homes in total. Largest:
- Buckinghamshire 10,119 homes
- Milton Keynes 2,200 homes
- Central Bedfordshire 918 homes
- Cherwell 893 homes
- Welwyn Hatfield 702 homes
- East Hertfordshire 699 homes
- Luton 530 homes
- Slough 502 homes
- Broxbourne 443 homes
- Hillingdon 443 homes
- Watford 313 homes
- Dacorum 274 homes
- Bedford 236 homes
- Harrow 148 homes
- Hertsmere 140 homes
All landlords in St Albans · Paradigm Housing Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.