Orbit Group in Reigate and Banstead
Orbit Group owns 342 social homes in Reigate and Banstead (31 March 2026) — 4% of the district's 8,343, the 3rd largest of 36 landlords here. 2 of its homes here failed the Decent Homes Standard. Across its whole stock, 65.6% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 3 of 6 other bigger landlords in Reigate and Banstead scored higher. Source: Regulator of Social Housing.
Its homes in Reigate and Banstead
| General needs (rented) | 229 |
|---|---|
| Supported housing | 8 |
| Housing for older people | 19 |
| Shared ownership and other low-cost home ownership | 86 |
| Failing the Decent Homes Standard (here) | 2 |
Registered providers counted here: Orbit Group; Orbit Housing Association.
How it performs (whole landlord, 2024/25)
| Measure (all of Orbit Group's homes, not only Reigate and Banstead) | Orbit Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 65.6% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.5% | 0.5% |
| Non-emergency repairs within target (RP02) | 67.4% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 87.0 | 53.9 |
All Tenant Satisfaction Measures of Orbit Group, 2023/24 and 2024/25
Other bigger landlords in Reigate and Banstead
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Raven Housing Trust | 5,083 | 84.0% |
| Metropolitan Housing Trust | 322 | 67.7% |
| The Guinness Partnership | 129 | 67.7% |
| Hyde Housing Association | 339 | 65.5% |
| Southern Housing | 832 | 63.0% |
| Stonewater | 281 | 61.8% |
Where else Orbit Group owns homes
85 other areas, 41,080 social homes in total. Largest:
- Stratford-on-Avon 7,011 homes
- Bexley 4,275 homes
- Thanet 2,962 homes
- North Northamptonshire 1,980 homes
- Warwick 1,964 homes
- Coventry 1,783 homes
- Hastings 1,521 homes
- West Northamptonshire 1,404 homes
- Rugby 1,334 homes
- Medway 1,010 homes
- Wealden 868 homes
- Nuneaton and Bedworth 855 homes
- Norwich 822 homes
- South Norfolk 809 homes
- Hinckley and Bosworth 738 homes
All landlords in Reigate and Banstead · Orbit Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.