Who Runs It

The Guinness Partnership in Reigate and Banstead

The Guinness Partnership owns 129 social homes in Reigate and Banstead (31 March 2026) — 2% of the district's 8,343, the 8th largest of 36 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 67.7% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 1 of 6 other bigger landlords in Reigate and Banstead scored higher. Source: Regulator of Social Housing.

Data: housing association homes 31 March 2026, council homes 31 March 2025, Tenant Satisfaction Measures 2024/25, regulator grades 28 October 2026 · calculated 7 November 2026 · Methodology and sources

129homes in Reigate and Banstead
2%of the district's social homes
67.7%tenants satisfied overall (whole landlord)
C1regulator consumer grade

Its homes in Reigate and Banstead

General needs (rented)92
Supported housing0
Housing for older people0
Shared ownership and other low-cost home ownership37
Failing the Decent Homes Standard (here)0

How it performs (whole landlord, 2024/25)

Measure (all of The Guinness Partnership's homes, not only Reigate and Banstead)The Guinness PartnershipEngland median
Satisfied with the overall service (TP01)67.7%71.8%
Homes not meeting the Decent Homes Standard (RP01)0.2%0.5%
Non-emergency repairs within target (RP02)78.3%82.5%
Stage one complaints per 1,000 homes (CH01)56.153.9

All Tenant Satisfaction Measures of The Guinness Partnership, 2023/24 and 2024/25

Other bigger landlords in Reigate and Banstead

LandlordHomes hereSatisfied overall
Raven Housing Trust5,08384.0%
Metropolitan Housing Trust32267.7%
Orbit Group34265.6%
Hyde Housing Association33965.5%
Southern Housing83263.0%
Stonewater28161.8%

Where else The Guinness Partnership owns homes

145 other areas, 65,201 social homes in total. Largest:

All landlords in Reigate and Banstead · The Guinness Partnership: all measures, 2023/24 and 2024/25

Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.