Raven Housing Trust in Reigate and Banstead
Raven Housing Trust owns 5,083 social homes in Reigate and Banstead (31 March 2026) — 61% of the district's 8,343, the largest of 36 landlords here. 1 of its homes here failed the Decent Homes Standard. Across its whole stock, 84.0% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 0 of 6 other bigger landlords in Reigate and Banstead scored higher. Source: Regulator of Social Housing.
Its homes in Reigate and Banstead
| General needs (rented) | 4,518 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 364 |
| Shared ownership and other low-cost home ownership | 201 |
| Failing the Decent Homes Standard (here) | 1 |
How it performs (whole landlord, 2024/25)
| Measure (all of Raven Housing Trust's homes, not only Reigate and Banstead) | Raven Housing Trust | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 84.0% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.5% | 0.5% |
| Non-emergency repairs within target (RP02) | 80.9% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 113.3 | 53.9 |
All Tenant Satisfaction Measures of Raven Housing Trust, 2023/24 and 2024/25
Other bigger landlords in Reigate and Banstead
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Metropolitan Housing Trust | 322 | 67.7% |
| The Guinness Partnership | 129 | 67.7% |
| Orbit Group | 342 | 65.6% |
| Hyde Housing Association | 339 | 65.5% |
| Southern Housing | 832 | 63.0% |
| Stonewater | 281 | 61.8% |
Where else Raven Housing Trust owns homes
10 other areas, 6,278 social homes in total. Largest:
- Mid Sussex 554 homes
- Crawley 221 homes
- Horsham 158 homes
- Tandridge 113 homes
- Epsom and Ewell 46 homes
- Mole Valley 41 homes
- Lewes 21 homes
- Woking 21 homes
- Tunbridge Wells 12 homes
- Sutton 8 homes
All landlords in Reigate and Banstead · Raven Housing Trust: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.