Hyde Housing Association in Reigate and Banstead
Hyde Housing Association owns 339 social homes in Reigate and Banstead (31 March 2026) — 4% of the district's 8,343, the 4th largest of 36 landlords here. 2 of its homes here failed the Decent Homes Standard. Across its whole stock, 65.5% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 4 of 6 other bigger landlords in Reigate and Banstead scored higher. Source: Regulator of Social Housing.
Its homes in Reigate and Banstead
| General needs (rented) | 263 |
|---|---|
| Supported housing | 30 |
| Housing for older people | 17 |
| Shared ownership and other low-cost home ownership | 29 |
| Failing the Decent Homes Standard (here) | 2 |
How it performs (whole landlord, 2024/25)
| Measure (all of Hyde Housing Association's homes, not only Reigate and Banstead) | Hyde Housing Association | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 65.5% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 1.2% | 0.5% |
| Non-emergency repairs within target (RP02) | 84.8% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 99.7 | 53.9 |
All Tenant Satisfaction Measures of Hyde Housing Association, 2023/24 and 2024/25
Other bigger landlords in Reigate and Banstead
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Raven Housing Trust | 5,083 | 84.0% |
| Metropolitan Housing Trust | 322 | 67.7% |
| The Guinness Partnership | 129 | 67.7% |
| Orbit Group | 342 | 65.6% |
| Southern Housing | 832 | 63.0% |
| Stonewater | 281 | 61.8% |
Where else Hyde Housing Association owns homes
49 other areas, 33,764 social homes in total. Largest:
- Chichester 5,499 homes
- Lewisham 2,837 homes
- Lambeth 2,409 homes
- Greenwich 2,337 homes
- Southwark 1,914 homes
- Croydon 1,634 homes
- Brighton and Hove 1,292 homes
- Brent 1,241 homes
- Southampton 1,224 homes
- Bromley 1,207 homes
- Islington 1,070 homes
- Peterborough 970 homes
- Maidstone 761 homes
- Dartford 739 homes
- Bexley 637 homes
All landlords in Reigate and Banstead · Hyde Housing Association: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.