Anchor Hanover Group in Norwich
Anchor Hanover Group owns 155 social homes in Norwich (31 March 2026) — 1% of the district's 20,290, the 9th largest of 30 landlords here. 3 of its homes here failed the Decent Homes Standard. Across its whole stock, 86.1% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 0 of 7 other bigger landlords in Norwich scored higher. Source: Regulator of Social Housing.
Its homes in Norwich
| General needs (rented) | 3 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 152 |
| Shared ownership and other low-cost home ownership | 0 |
| Failing the Decent Homes Standard (here) | 3 |
How it performs (whole landlord, 2024/25)
| Measure (all of Anchor Hanover Group's homes, not only Norwich) | Anchor Hanover Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 86.1% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 78.5% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 46.0 | 53.9 |
All Tenant Satisfaction Measures of Anchor Hanover Group, 2023/24 and 2024/25
Other bigger landlords in Norwich
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Flagship Housing | 565 | 75.6% |
| Norwich City Council | 14,130 | 71.1% |
| Orwell Housing Association | 262 | 69.2% |
| Orbit Group | 822 | 65.6% |
| Places for People Group | 1,035 | 64.3% |
| Clarion Housing Group | 248 | 63.7% |
| Broadland Housing Association | 1,953 | 62.3% |
Where else Anchor Hanover Group owns homes
244 other areas, 37,782 social homes in total. Largest:
- Bradford 1,356 homes
- Leeds 1,010 homes
- Birmingham 1,005 homes
- Hackney 938 homes
- North Tyneside 744 homes
- Bolton 732 homes
- North Yorkshire 710 homes
- Newcastle upon Tyne 580 homes
- Northumberland 547 homes
- Liverpool 545 homes
- County Durham 540 homes
- Sunderland 524 homes
- Sefton 478 homes
- Manchester 476 homes
- Nottingham 430 homes
All landlords in Norwich · Anchor Hanover Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.