Who Runs It

Places for People Group in Norwich

Places for People Group owns 1,035 social homes in Norwich (31 March 2026) — 5% of the district's 20,290, the 3rd largest of 30 landlords here. 33 of its homes here failed the Decent Homes Standard. Across its whole stock, 64.3% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 4 of 6 other bigger landlords in Norwich scored higher. Source: Regulator of Social Housing.

Data: housing association homes 31 March 2026, council homes 31 March 2025, Tenant Satisfaction Measures 2024/25, regulator grades 28 October 2026 · calculated 7 November 2026 · Methodology and sources

1,035homes in Norwich
5%of the district's social homes
64.3%tenants satisfied overall (whole landlord)
C1regulator consumer grade

Its homes in Norwich

General needs (rented)845
Supported housing45
Housing for older people67
Shared ownership and other low-cost home ownership78
Failing the Decent Homes Standard (here)33

Registered providers counted here: Places for People Homes; Places for People Living+.

How it performs (whole landlord, 2024/25)

Measure (all of Places for People Group's homes, not only Norwich)Places for People GroupEngland median
Satisfied with the overall service (TP01)64.3%71.8%
Homes not meeting the Decent Homes Standard (RP01)0.1%0.5%
Non-emergency repairs within target (RP02)47.1%82.5%
Stage one complaints per 1,000 homes (CH01)29.253.9

All Tenant Satisfaction Measures of Places for People Group, 2023/24 and 2024/25

Other bigger landlords in Norwich

LandlordHomes hereSatisfied overall
Flagship Housing56575.6%
Norwich City Council14,13071.1%
Orwell Housing Association26269.2%
Orbit Group82265.6%
Clarion Housing Group24863.7%
Broadland Housing Association1,95362.3%

Where else Places for People Group owns homes

228 other areas, 63,913 social homes in total. Largest:

All landlords in Norwich · Places for People Group: all measures, 2023/24 and 2024/25

Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.