Anchor Hanover Group in Merton
Anchor Hanover Group owns 324 social homes in Merton (31 March 2026) — 3% of the district's 12,605, the 8th largest of 36 landlords here. 12 of its homes here failed the Decent Homes Standard. Across its whole stock, 86.1% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 0 of 9 other bigger landlords in Merton scored higher. Source: Regulator of Social Housing.
Its homes in Merton
| General needs (rented) | 0 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 324 |
| Shared ownership and other low-cost home ownership | 0 |
| Failing the Decent Homes Standard (here) | 12 |
How it performs (whole landlord, 2024/25)
| Measure (all of Anchor Hanover Group's homes, not only Merton) | Anchor Hanover Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 86.1% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 78.5% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 46.0 | 53.9 |
All Tenant Satisfaction Measures of Anchor Hanover Group, 2023/24 and 2024/25
Other bigger landlords in Merton
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Metropolitan Housing Trust | 290 | 67.7% |
| Moat Homes | 935 | 67.2% |
| Clarion Housing Group | 6,223 | 63.7% |
| Southern Housing | 566 | 63.0% |
| YMCA St Paul's Group | 157 | 61.7% |
| Peabody Trust | 407 | 58.7% |
| Notting Hill Genesis | 395 | 53.8% |
| London & Quadrant Housing Trust | 1,063 | 53.5% |
| Wandle Housing Association | 1,311 | 49.8% |
Where else Anchor Hanover Group owns homes
244 other areas, 37,782 social homes in total. Largest:
- Bradford 1,356 homes
- Leeds 1,010 homes
- Birmingham 1,005 homes
- Hackney 938 homes
- North Tyneside 744 homes
- Bolton 732 homes
- North Yorkshire 710 homes
- Newcastle upon Tyne 580 homes
- Northumberland 547 homes
- Liverpool 545 homes
- County Durham 540 homes
- Sunderland 524 homes
- Sefton 478 homes
- Manchester 476 homes
- Nottingham 430 homes
All landlords in Merton · Anchor Hanover Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.