Who owns the social housing in Rochford?
Rochford has 3,862 social homes owned by 16 landlords, all of them housing associations or other registered providers (31 March 2026); the council owns none. The largest is Sanctuary Housing Association with 2,362 (61%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Rochford) ranges from 53.8% (Notting Hill Genesis) to 77.8% (Chelmer Housing Partnership). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Rochford
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Sanctuary Housing Association | 2,362 (61%) | 0 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Notting Hill Genesis | 537 (14%) | 7 | 53.8% | 0.4% | 73.2% | 108.3 | C3 |
| Chelmer Housing Partnership | 412 (11%) | 0 | 77.8% | 0.1% | 70.4% | 81.6 | not graded |
| Moat Homes | 195 (5%) | 0 | 67.2% | 0.0% | 41.3% | 155.6 | C2 |
| Eastlight Community Homes | 152 (4%) | 0 | 72.7% | 0.0% | 62.0% | 39.4 | C1 |
| M&G UK Shared Ownership | 86 (2%) | 0 | — | — | — | — | C2* |
| Legal & General Affordable Homes | 34 (1%) | 0 | 79.6% | 0.0% | 86.1% | 26.8 | C1* |
| Housing 21 | 34 (1%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Anchor Hanover Group | 20 (1%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Habinteg Housing Association | 19 (0%) | 0 | 67.2% | 0.2% | 78.8% | 36.9 | C2 |
* Housing associations only, homes in Rochford (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
6 smaller landlords with fewer than 10 homes here (11 homes)
Look Ahead Care and Support, Sage Homes RP, Places for People Group, Advance Housing and Support, Southern Housing, London & Quadrant Housing Trust
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 98% of the social homes in Rochford belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in East of England.