Great Yarmouth Borough Council in Great Yarmouth
Great Yarmouth Borough Council owns 5,796 social homes in Great Yarmouth (31 March 2025) — 74% of the district's 7,839, the largest of 22 landlords here. Across its whole stock, 74.6% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 1 of 5 other bigger landlords in Great Yarmouth scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Great Yarmouth Borough Council's homes, not only Great Yarmouth) | Great Yarmouth Borough Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 74.6% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 88.7% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 24.0 | 53.9 |
All Tenant Satisfaction Measures of Great Yarmouth Borough Council, 2023/24 and 2024/25
Other bigger landlords in Great Yarmouth
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Flagship Housing | 636 | 75.6% |
| Saffron Housing Trust | 100 | 74.0% |
| Orwell Housing Association | 243 | 69.2% |
| Orbit Group | 270 | 65.6% |
| Broadland Housing Association | 382 | 62.3% |
All landlords in Great Yarmouth · Great Yarmouth Borough Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.