Moat Homes in Chelmsford
Moat Homes owns 152 social homes in Chelmsford (31 March 2026) — 1% of the district's 12,421, the 9th largest of 32 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 67.2% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 4 of 8 other bigger landlords in Chelmsford scored higher. Source: Regulator of Social Housing.
Its homes in Chelmsford
| General needs (rented) | 128 |
|---|---|
| Supported housing | 6 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 18 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Moat Homes's homes, not only Chelmsford) | Moat Homes | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 67.2% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 41.3% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 155.6 | 53.9 |
All Tenant Satisfaction Measures of Moat Homes, 2023/24 and 2024/25
Other bigger landlords in Chelmsford
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Chelmer Housing Partnership | 7,539 | 77.8% |
| Eastlight Community Homes | 280 | 72.7% |
| Home Group | 585 | 68.2% |
| The Guinness Partnership | 494 | 67.7% |
| Sanctuary Housing Association | 986 | 63.9% |
| Clarion Housing Group | 779 | 63.7% |
| Notting Hill Genesis | 514 | 53.8% |
| London & Quadrant Housing Trust | 302 | 53.5% |
Where else Moat Homes owns homes
90 other areas, 19,814 social homes in total. Largest:
- Maldon 2,071 homes
- Medway 1,171 homes
- Swale 1,097 homes
- Sevenoaks 977 homes
- Dartford 947 homes
- Merton 935 homes
- Tonbridge and Malling 859 homes
- Greenwich 799 homes
- Ashford 693 homes
- Canterbury 690 homes
- Mid Sussex 663 homes
- Gravesham 653 homes
- Bexley 624 homes
- Croydon 619 homes
- Tunbridge Wells 594 homes
All landlords in Chelmsford · Moat Homes: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.