Who owns the social housing in Broxbourne?
Broxbourne has 6,723 social homes owned by 18 landlords: the council owns 492 (31 March 2025) and housing associations and other registered providers 6,231 (31 March 2026). The largest is B3 Living with 4,178 (62%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Broxbourne) ranges from 58.7% (Peabody Trust) to 84.7% (B3 Living). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Broxbourne
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| B3 Living | 4,178 (62%) | 16 | 84.7% | 0.5% | 84.0% | 78.1 | C1 |
| Peabody Trust | 799 (12%) | 0 | 58.7% | 0.1% | 73.5% | 65.7 | C2 |
| Broxbourne Council council | 492 (7%) | — | — | — | — | — | not graded |
| Paradigm Housing Group | 443 (7%) | 0 | 82.0% | 0.7% | 86.8% | 55.2 | not graded |
| Metropolitan Housing Trust | 279 (4%) | 10 | 67.7% | 2.9% | 83.4% | 115.7 | C2 |
| Sanctuary Housing Association | 142 (2%) | 0 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| Hightown Housing Association | 133 (2%) | 0 | 68.3% | 0.0% | 93.7% | 42.4 | not graded |
| Anchor Hanover Group | 88 (1%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Settle Group | 54 (1%) | 0 | 74.7% | 0.0% | 69.5% | 95.6 | not graded |
| Hastoe Housing Association | 46 (1%) | 0 | 63.9% | 0.4% | 80.3% | 46.9 | C2 |
| Home Group | 40 (1%) | 0 | 68.2% | 0.1% | 75.3% | 68.4 | C2 |
* Housing associations only, homes in Broxbourne (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
7 smaller landlords with fewer than 10 homes here (29 homes)
Housing Solutions, London & Quadrant Housing Trust, YMCA Chiltern Group, Thrive Homes, MTD Housing, Southern Housing, Amplius Living
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 93% of the social homes in Broxbourne belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in East of England.