West Kent Housing Association in Thanet
West Kent Housing Association owns 107 social homes in Thanet (31 March 2026) — 1% of the district's 8,971, the 10th largest of 26 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 74.5% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 3 of 9 other bigger landlords in Thanet scored higher. Source: Regulator of Social Housing.
Its homes in Thanet
| General needs (rented) | 31 |
|---|---|
| Supported housing | 9 |
| Housing for older people | 49 |
| Shared ownership and other low-cost home ownership | 18 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of West Kent Housing Association's homes, not only Thanet) | West Kent Housing Association | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 74.5% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 80.0% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 41.5 | 53.9 |
All Tenant Satisfaction Measures of West Kent Housing Association, 2023/24 and 2024/25
Other bigger landlords in Thanet
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Sage Homes RP | 235 | 86.2% |
| Anchor Hanover Group | 141 | 86.1% |
| Thanet District Council | 3,153 | 79.4% |
| The Riverside Group | 704 | 66.6% |
| Orbit Group | 2,962 | 65.6% |
| Places for People Group | 239 | 64.3% |
| Sanctuary Housing Association | 181 | 63.9% |
| Southern Housing | 514 | 63.0% |
| Peabody Trust | 435 | 58.7% |
Where else West Kent Housing Association owns homes
11 other areas, 8,589 social homes in total. Largest:
- Sevenoaks 5,769 homes
- Ashford 598 homes
- Medway 543 homes
- Maidstone 539 homes
- Swale 254 homes
- Dartford 175 homes
- Tonbridge and Malling 172 homes
- Dover 169 homes
- Tunbridge Wells 127 homes
- Gravesham 93 homes
- Canterbury 43 homes
All landlords in Thanet · West Kent Housing Association: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.