West Kent Housing Association in Maidstone
West Kent Housing Association owns 539 social homes in Maidstone (31 March 2026) — 5% of the district's 11,939, the 3rd largest of 43 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 74.5% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 0 of 9 other bigger landlords in Maidstone scored higher. Source: Regulator of Social Housing.
Its homes in Maidstone
| General needs (rented) | 343 |
|---|---|
| Supported housing | 9 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 187 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of West Kent Housing Association's homes, not only Maidstone) | West Kent Housing Association | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 74.5% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 80.0% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 41.5 | 53.9 |
All Tenant Satisfaction Measures of West Kent Housing Association, 2023/24 and 2024/25
Other bigger landlords in Maidstone
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Golding Homes | 6,906 | 68.6% |
| Moat Homes | 410 | 67.2% |
| The Riverside Group | 181 | 66.6% |
| Orbit Group | 396 | 65.6% |
| Hyde Housing Association | 761 | 65.5% |
| Sanctuary Housing Association | 154 | 63.9% |
| Clarion Housing Group | 343 | 63.7% |
| Southern Housing | 137 | 63.0% |
| Peabody Trust | 497 | 58.7% |
Where else West Kent Housing Association owns homes
11 other areas, 8,589 social homes in total. Largest:
- Sevenoaks 5,769 homes
- Ashford 598 homes
- Medway 543 homes
- Swale 254 homes
- Dartford 175 homes
- Tonbridge and Malling 172 homes
- Dover 169 homes
- Tunbridge Wells 127 homes
- Thanet 107 homes
- Gravesham 93 homes
- Canterbury 43 homes
All landlords in Maidstone · West Kent Housing Association: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.