Orbit Group in Thanet
Orbit Group owns 2,962 social homes in Thanet (31 March 2026) — 33% of the district's 8,971, the 2nd largest of 26 landlords here. 8 of its homes here failed the Decent Homes Standard. Across its whole stock, 65.6% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 5 of 9 other bigger landlords in Thanet scored higher. Source: Regulator of Social Housing.
Its homes in Thanet
| General needs (rented) | 2,383 |
|---|---|
| Supported housing | 6 |
| Housing for older people | 328 |
| Shared ownership and other low-cost home ownership | 245 |
| Failing the Decent Homes Standard (here) | 8 |
Registered providers counted here: Orbit Group; Orbit Housing Association.
How it performs (whole landlord, 2024/25)
| Measure (all of Orbit Group's homes, not only Thanet) | Orbit Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 65.6% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.5% | 0.5% |
| Non-emergency repairs within target (RP02) | 67.4% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 87.0 | 53.9 |
All Tenant Satisfaction Measures of Orbit Group, 2023/24 and 2024/25
Other bigger landlords in Thanet
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Sage Homes RP | 235 | 86.2% |
| Anchor Hanover Group | 141 | 86.1% |
| Thanet District Council | 3,153 | 79.4% |
| West Kent Housing Association | 107 | 74.5% |
| The Riverside Group | 704 | 66.6% |
| Places for People Group | 239 | 64.3% |
| Sanctuary Housing Association | 181 | 63.9% |
| Southern Housing | 514 | 63.0% |
| Peabody Trust | 435 | 58.7% |
Where else Orbit Group owns homes
85 other areas, 41,080 social homes in total. Largest:
- Stratford-on-Avon 7,011 homes
- Bexley 4,275 homes
- North Northamptonshire 1,980 homes
- Warwick 1,964 homes
- Coventry 1,783 homes
- Hastings 1,521 homes
- West Northamptonshire 1,404 homes
- Rugby 1,334 homes
- Medway 1,010 homes
- Wealden 868 homes
- Nuneaton and Bedworth 855 homes
- Norwich 822 homes
- South Norfolk 809 homes
- Hinckley and Bosworth 738 homes
- Milton Keynes 677 homes
All landlords in Thanet · Orbit Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.