Thanet District Council in Thanet
Thanet District Council owns 3,153 social homes in Thanet (31 March 2025) — 35% of the district's 8,971, the largest of 26 landlords here. Across its whole stock, 79.4% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 2 of 9 other bigger landlords in Thanet scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Thanet District Council's homes, not only Thanet) | Thanet District Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 79.4% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 5.4% | 0.5% |
| Non-emergency repairs within target (RP02) | 97.8% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 32.3 | 53.9 |
All Tenant Satisfaction Measures of Thanet District Council, 2023/24 and 2024/25
Other bigger landlords in Thanet
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Sage Homes RP | 235 | 86.2% |
| Anchor Hanover Group | 141 | 86.1% |
| West Kent Housing Association | 107 | 74.5% |
| The Riverside Group | 704 | 66.6% |
| Orbit Group | 2,962 | 65.6% |
| Places for People Group | 239 | 64.3% |
| Sanctuary Housing Association | 181 | 63.9% |
| Southern Housing | 514 | 63.0% |
| Peabody Trust | 435 | 58.7% |
All landlords in Thanet · Thanet District Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.