Notting Hill Genesis in Southend-on-Sea
Notting Hill Genesis owns 532 social homes in Southend-on-Sea (31 March 2026) — 5% of the district's 10,329, the 3rd largest of 35 landlords here. 2 of its homes here failed the Decent Homes Standard. Across its whole stock, 53.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 5 of 5 other bigger landlords in Southend-on-Sea scored higher. Source: Regulator of Social Housing.
Its homes in Southend-on-Sea
| General needs (rented) | 318 |
|---|---|
| Supported housing | 43 |
| Housing for older people | 119 |
| Shared ownership and other low-cost home ownership | 52 |
| Failing the Decent Homes Standard (here) | 2 |
How it performs (whole landlord, 2024/25)
| Measure (all of Notting Hill Genesis's homes, not only Southend-on-Sea) | Notting Hill Genesis | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 53.8% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.4% | 0.5% |
| Non-emergency repairs within target (RP02) | 73.2% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 108.3 | 53.9 |
All Tenant Satisfaction Measures of Notting Hill Genesis, 2023/24 and 2024/25
Other bigger landlords in Southend-on-Sea
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Chelmer Housing Partnership | 1,552 | 77.8% |
| Southend on Sea City Council | 6,074 | 69.8% |
| The Guinness Partnership | 445 | 67.7% |
| Moat Homes | 503 | 67.2% |
| Sanctuary Housing Association | 485 | 63.9% |
Where else Notting Hill Genesis owns homes
73 other areas, 48,310 social homes in total. Largest:
- Hammersmith and Fulham 5,017 homes
- Brent 4,189 homes
- Kensington and Chelsea 3,968 homes
- Westminster 3,147 homes
- Barnet 3,137 homes
- Lambeth 2,829 homes
- Newham 2,694 homes
- Ealing 2,536 homes
- Tower Hamlets 2,382 homes
- Hounslow 1,856 homes
- Camden 1,824 homes
- Hackney 1,479 homes
- Southwark 1,435 homes
- Enfield 891 homes
- Hillingdon 804 homes
All landlords in Southend-on-Sea · Notting Hill Genesis: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.