Chelmer Housing Partnership in Southend-on-Sea
Chelmer Housing Partnership owns 1,552 social homes in Southend-on-Sea (31 March 2026) — 15% of the district's 10,329, the 2nd largest of 35 landlords here. 11 of its homes here failed the Decent Homes Standard. Across its whole stock, 77.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 0 of 5 other bigger landlords in Southend-on-Sea scored higher. Source: Regulator of Social Housing.
Its homes in Southend-on-Sea
| General needs (rented) | 1,301 |
|---|---|
| Supported housing | 27 |
| Housing for older people | 58 |
| Shared ownership and other low-cost home ownership | 166 |
| Failing the Decent Homes Standard (here) | 11 |
How it performs (whole landlord, 2024/25)
| Measure (all of Chelmer Housing Partnership's homes, not only Southend-on-Sea) | Chelmer Housing Partnership | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 77.8% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.1% | 0.5% |
| Non-emergency repairs within target (RP02) | 70.4% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 81.6 | 53.9 |
All Tenant Satisfaction Measures of Chelmer Housing Partnership, 2023/24 and 2024/25
Other bigger landlords in Southend-on-Sea
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Southend on Sea City Council | 6,074 | 69.8% |
| The Guinness Partnership | 445 | 67.7% |
| Moat Homes | 503 | 67.2% |
| Sanctuary Housing Association | 485 | 63.9% |
| Notting Hill Genesis | 532 | 53.8% |
Where else Chelmer Housing Partnership owns homes
18 other areas, 15,126 social homes in total. Largest:
- Chelmsford 7,539 homes
- Colchester 838 homes
- Thurrock 709 homes
- Maldon 652 homes
- Uttlesford 639 homes
- Havering 575 homes
- Tendring 564 homes
- Rochford 412 homes
- Braintree 399 homes
- Brentwood 295 homes
- Epping Forest 225 homes
- Basildon 222 homes
- Castle Point 167 homes
- Barking and Dagenham 153 homes
- Babergh 59 homes
All landlords in Southend-on-Sea · Chelmer Housing Partnership: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.