Who owns the social housing in Southend-on-Sea?
Southend-on-Sea has 10,329 social homes owned by 35 landlords: the council owns 6,074 (31 March 2025) and housing associations and other registered providers 4,255 (31 March 2026). The largest is Southend on Sea City Council with 6,074 (59%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Southend-on-Sea) ranges from 53.8% (Notting Hill Genesis) to 77.8% (Chelmer Housing Partnership); the council: 69.8%. England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Southend-on-Sea
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Southend on Sea City Council council | 6,074 (59%) | — | 69.8% | 0.4% | 66.8% | 82.0 | C3 |
| Chelmer Housing Partnership | 1,552 (15%) | 11 | 77.8% | 0.1% | 70.4% | 81.6 | not graded |
| Notting Hill Genesis | 532 (5%) | 2 | 53.8% | 0.4% | 73.2% | 108.3 | C3 |
| Moat Homes | 503 (5%) | 0 | 67.2% | 0.0% | 41.3% | 155.6 | C2 |
| Sanctuary Housing Association | 485 (5%) | 2 | 63.9% | 0.2% | 69.6% | 114.0 | C1 |
| The Guinness Partnership | 445 (4%) | 0 | 67.7% | 0.2% | 78.3% | 56.1 | C1 |
| Homeless Action Resource Project | 328 (3%) | 0 | — | — | — | — | not graded |
| Anchor Hanover Group | 66 (1%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Southend-on-Sea Young Men's Christian Association | 36 (0%) | 0 | — | — | — | — | not graded |
| Hastoe Housing Association | 33 (0%) | 0 | 63.9% | 0.4% | 80.3% | 46.9 | C2 |
| The Riverside Group | 28 (0%) | 0 | 66.6% | 0.5% | 76.1% | 88.6 | not graded |
| Local Space | 28 (0%) | 0 | 75.3% | 2.9% | 74.6% | 60.4 | C2 |
| Sage Homes RP | 21 (0%) | 0 | 86.2% | 0.0% | 75.7% | 21.5 | not graded |
| Legal & General Affordable Homes | 19 (0%) | 0 | 79.6% | 0.0% | 86.1% | 26.8 | C1* |
| Orbit Group | 18 (0%) | 0 | 65.6% | 0.5% | 67.4% | 87.0 | not graded |
8 more landlords
| Encircle Housing | 17 (0%) | 0 | — | — | — | — | not graded |
| Habinteg Housing Association | 17 (0%) | 0 | 67.2% | 0.2% | 78.8% | 36.9 | C2 |
| CWL Housing | 14 (0%) | 0 | — | — | — | — | not graded |
| Peabody Trust | 12 (0%) | 0 | 58.7% | 0.1% | 73.5% | 65.7 | C2 |
| The Field Lane Foundation | 12 (0%) | 0 | — | — | — | — | not graded |
| Avocet Care & Support | 11 (0%) | 0 | — | — | — | — | not graded |
| Home Group | 11 (0%) | 0 | 68.2% | 0.1% | 75.3% | 68.4 | C2 |
| Rentplus Homes | 10 (0%) | 0 | — | — | — | — | not graded |
* Housing associations only, homes in Southend-on-Sea (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
12 smaller landlords with fewer than 10 homes here (57 homes)
Chrysalis Supported Association, Metropolitan Housing Trust, Sparrow Shared Ownership, Places for People Group, MTD Housing, Golden Lane Housing, M&G UK Shared Ownership, London & Quadrant Housing Trust, Inclusion Housing Community Interest Company, Salvation Army Housing Association, Southern Housing, Advance Housing and Support
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 96% of the social homes in Southend-on-Sea belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in East of England.