Notting Hill Genesis in Kensington and Chelsea
Notting Hill Genesis owns 3,968 social homes in Kensington and Chelsea (31 March 2026) — 19% of the district's 20,355, the 2nd largest of 34 landlords here. 47 of its homes here failed the Decent Homes Standard. Across its whole stock, 53.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 6 of 7 other bigger landlords in Kensington and Chelsea scored higher. Source: Regulator of Social Housing.
Its homes in Kensington and Chelsea
| General needs (rented) | 3,186 |
|---|---|
| Supported housing | 287 |
| Housing for older people | 123 |
| Shared ownership and other low-cost home ownership | 298 |
| Failing the Decent Homes Standard (here) | 47 |
Registered providers counted here: Notting Hill Genesis; Notting Hill Home Ownership.
How it performs (whole landlord, 2024/25)
| Measure (all of Notting Hill Genesis's homes, not only Kensington and Chelsea) | Notting Hill Genesis | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 53.8% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.4% | 0.5% |
| Non-emergency repairs within target (RP02) | 73.2% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 108.3 | 53.9 |
All Tenant Satisfaction Measures of Notting Hill Genesis, 2023/24 and 2024/25
Other bigger landlords in Kensington and Chelsea
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Abri Group | 1,151 | 74.5% |
| Royal Borough of Kensington and Chelsea | 7,034 | 68.2% |
| The Guinness Partnership | 464 | 67.7% |
| Clarion Housing Group | 987 | 63.7% |
| Southern Housing | 914 | 63.0% |
| Peabody Trust | 3,668 | 58.7% |
| London & Quadrant Housing Trust | 309 | 53.5% |
Where else Notting Hill Genesis owns homes
73 other areas, 48,310 social homes in total. Largest:
- Hammersmith and Fulham 5,017 homes
- Brent 4,189 homes
- Westminster 3,147 homes
- Barnet 3,137 homes
- Lambeth 2,829 homes
- Newham 2,694 homes
- Ealing 2,536 homes
- Tower Hamlets 2,382 homes
- Hounslow 1,856 homes
- Camden 1,824 homes
- Hackney 1,479 homes
- Southwark 1,435 homes
- Enfield 891 homes
- Hillingdon 804 homes
- Croydon 773 homes
All landlords in Kensington and Chelsea · Notting Hill Genesis: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.