Who owns the social housing in Preston?
Preston has 13,587 social homes owned by 38 landlords, all of them housing associations or other registered providers (31 March 2026); the council owns none. The largest is Community Gateway Association with 6,812 (50%). Among the bigger landlords here, the share of tenants satisfied with the overall service in 2024/25 (each landlord's whole stock, not only Preston) ranges from 64.3% (Places for People Group) to 86.2% (Community Gateway Association). England median: 71.8%. Source: Regulator of Social Housing, Tenant Satisfaction Measures 2024/25.
Landlords in Preston
| Landlord | Homes here | Failing Decent Homes here* | Satisfied overall (TP01) | Not decent, whole stock (RP01) | Repairs on time (RP02) | Complaints per 1,000 (CH01) | Consumer grade |
|---|---|---|---|---|---|---|---|
| Community Gateway Association | 6,812 (50%) | 0 | 86.2% | 0.0% | 79.5% | 24.0 | C1 |
| Places for People Group | 2,368 (17%) | 22 | 64.3% | 0.1% | 47.1% | 29.2 | C1 |
| Your Housing Group | 956 (7%) | 5 | 75.0% | 0.0% | 38.1% | 89.7 | C2 |
| Onward Group | 946 (7%) | 7 | 68.3% | 0.1% | 81.8% | 62.7 | C1 |
| Jigsaw Homes Group | 727 (5%) | 1 | 68.9% | 0.4% | 80.1% | 41.8 | not graded |
| Progress Housing Group | 287 (2%) | 0 | 76.3% | 0.1% | 84.0% | 71.2 | not graded |
| Heylo Housing Registered Provider | 263 (2%) | 0 | — | — | — | — | not graded |
| Great Places Housing Group | 244 (2%) | 0 | 70.8% | 0.1% | 78.4% | 98.1 | C1 |
| Legal & General Affordable Homes | 136 (1%) | 0 | 79.6% | 0.0% | 86.1% | 26.8 | C1* |
| London & Quadrant Housing Trust | 125 (1%) | 0 | 53.5% | 1.6% | 71.1% | 125.5 | C2 |
| Anchor Hanover Group | 94 (1%) | 0 | 86.1% | 0.0% | 78.5% | 46.0 | C3 |
| Together Housing Group | 81 (1%) | 0 | 80.6% | 0.0% | 89.0% | 56.5 | C1 |
| Bolton at Home | 64 (0%) | 0 | 66.3% | 0.5% | 79.7% | 68.9 | C2 |
| Sage Rented | 52 (0%) | 0 | 66.7% | 0.0% | 67.9% | 26.7 | not graded |
| MTD Housing | 44 (0%) | 0 | — | — | — | — | not graded |
18 more landlords
| Housing 21 | 41 (0%) | 0 | 89.8% | 0.0% | 97.3% | 12.9 | C1 |
| Sparrow Shared Ownership | 38 (0%) | 0 | — | — | — | — | C1* |
| Halo Housing Association | 34 (0%) | 0 | — | — | — | — | not graded |
| One Vision Housing | 31 (0%) | 0 | 85.5% | 0.0% | 87.5% | 49.9 | C1 |
| Legal and General Affordable Homes (Capital) | 30 (0%) | 0 | — | — | — | — | C1* |
| Inclusion Housing Community Interest Company | 21 (0%) | 0 | 88.7% | 0.0% | 87.4% | 13.0 | not graded |
| Arpeggio Properties | 20 (0%) | 0 | — | — | — | — | not graded |
| Hilldale Housing Association | 18 (0%) | 0 | 89.2% | 0.0% | 99.2% | 33.8 | not graded |
| Encircle Housing | 18 (0%) | 0 | — | — | — | — | not graded |
| Care Housing Association | 16 (0%) | 0 | — | — | — | — | not graded |
| Phoenix House | 16 (0%) | 0 | — | — | — | — | not graded |
| Salvation Army Housing Association | 16 (0%) | 0 | 73.4% | 6.0% | 84.1% | 47.5 | C2 |
| Regenda | 14 (0%) | 0 | 76.6% | 0.0% | 92.5% | 56.0 | C1 |
| Assured Living Housing Association | 13 (0%) | 0 | — | — | — | — | not graded |
| Golden Lane Housing | 13 (0%) | 0 | 78.8% | 0.0% | 96.5% | 40.5 | C1 |
| New Foundations Housing Association | 12 (0%) | 0 | — | — | — | — | not graded |
| Bespoke Supportive Tenancies | 10 (0%) | 0 | 67.9% | 5.8% | 83.0% | 67.3 | not graded |
| Excel Housing Solutions | 10 (0%) | 0 | — | — | — | — | not graded |
* Housing associations only, homes in Preston (31 March 2026); councils report Decent Homes for their whole stock (RP01). Other columns cover each landlord's whole stock (TSM 2024/25). England medians: satisfied 71.8%, not decent 0.5%, repairs on time 82.5%, complaints 53.9 per 1,000. “—” means the landlord did not report this measure (landlords with fewer than 1,000 homes do not have to).
5 smaller landlords with fewer than 10 homes here (17 homes)
Calico Homes, Legal & General Affordable Homes (Investment 2), Empower Housing Association, Creative Support, Accent Group
What the grades mean
The Regulator of Social Housing grades landlords on consumer standards (safety, repairs, complaints, tenant voice) from C1 (best) to C4 (serious failings). Grading started in April 2024, so many landlords have not been graded yet. 96% of the social homes in Preston belong to a landlord that reported Tenant Satisfaction Measures for 2024/25.
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.
Housing association homes are counted on 31 March 2026 (Statistical Data Return), council homes on 31 March 2025 (Live Table 116); the totals mix the two dates. Other areas in North West.