Stonewater in North Hertfordshire
Stonewater owns 149 social homes in North Hertfordshire (31 March 2026) — 1% of the district's 11,781, the 9th largest of 32 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 61.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 8 of 9 other bigger landlords in North Hertfordshire scored higher. Source: Regulator of Social Housing.
Its homes in North Hertfordshire
| General needs (rented) | 127 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 22 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Stonewater's homes, not only North Hertfordshire) | Stonewater | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 61.8% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.1% | 0.5% |
| Non-emergency repairs within target (RP02) | 74.6% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 106.0 | 53.9 |
All Tenant Satisfaction Measures of Stonewater, 2023/24 and 2024/25
Other bigger landlords in North Hertfordshire
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Settle Group | 8,156 | 74.7% |
| Hightown Housing Association | 297 | 68.3% |
| Home Group | 238 | 68.2% |
| The Guinness Partnership | 175 | 67.7% |
| First Garden Cities Homes | 1,387 | 64.0% |
| Sanctuary Housing Association | 176 | 63.9% |
| Clarion Housing Group | 378 | 63.7% |
| Origin Housing | 120 | 63.6% |
| Peabody Trust | 208 | 58.7% |
Where else Stonewater owns homes
130 other areas, 36,926 social homes in total. Largest:
- Somerset 2,438 homes
- Herefordshire 2,337 homes
- Wiltshire 1,618 homes
- Bedford 1,460 homes
- Central Bedfordshire 1,403 homes
- Coventry 1,390 homes
- Dorset 1,263 homes
- Bournemouth, Christchurch and Poole 1,190 homes
- Swindon 1,091 homes
- Sandwell 1,021 homes
- Dudley 1,010 homes
- Milton Keynes 912 homes
- Warwick 834 homes
- Southampton 816 homes
- Eastbourne 796 homes
All landlords in North Hertfordshire · Stonewater: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.