The Guinness Partnership in North Hertfordshire
The Guinness Partnership owns 175 social homes in North Hertfordshire (31 March 2026) — 1% of the district's 11,781, the 8th largest of 32 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 67.7% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 3 of 9 other bigger landlords in North Hertfordshire scored higher. Source: Regulator of Social Housing.
Its homes in North Hertfordshire
| General needs (rented) | 146 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 29 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of The Guinness Partnership's homes, not only North Hertfordshire) | The Guinness Partnership | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 67.7% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.2% | 0.5% |
| Non-emergency repairs within target (RP02) | 78.3% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 56.1 | 53.9 |
All Tenant Satisfaction Measures of The Guinness Partnership, 2023/24 and 2024/25
Other bigger landlords in North Hertfordshire
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Settle Group | 8,156 | 74.7% |
| Hightown Housing Association | 297 | 68.3% |
| Home Group | 238 | 68.2% |
| First Garden Cities Homes | 1,387 | 64.0% |
| Sanctuary Housing Association | 176 | 63.9% |
| Clarion Housing Group | 378 | 63.7% |
| Origin Housing | 120 | 63.6% |
| Stonewater | 149 | 61.8% |
| Peabody Trust | 208 | 58.7% |
Where else The Guinness Partnership owns homes
145 other areas, 65,201 social homes in total. Largest:
- Cheshire East 5,552 homes
- Milton Keynes 4,259 homes
- Havant 3,800 homes
- Manchester 3,236 homes
- Hammersmith and Fulham 2,827 homes
- Sheffield 2,353 homes
- Rochdale 2,119 homes
- Gloucester 1,485 homes
- Hillingdon 1,452 homes
- Hackney 1,433 homes
- Stockport 1,327 homes
- Oldham 1,153 homes
- Cornwall 973 homes
- Wiltshire 926 homes
- Derby 879 homes
All landlords in North Hertfordshire · The Guinness Partnership: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.