YMCA St Paul's Group in Kingston upon Thames
YMCA St Paul's Group owns 150 social homes in Kingston upon Thames (31 March 2026) — 2% of the district's 8,016, the 10th largest of 36 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 61.7% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 6 of 9 other bigger landlords in Kingston upon Thames scored higher. Source: Regulator of Social Housing.
Its homes in Kingston upon Thames
| General needs (rented) | 0 |
|---|---|
| Supported housing | 150 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 0 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of YMCA St Paul's Group's homes, not only Kingston upon Thames) | YMCA St Paul's Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 61.7% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 75.7% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 74.4 | 53.9 |
All Tenant Satisfaction Measures of YMCA St Paul's Group, 2023/24 and 2024/25
Other bigger landlords in Kingston upon Thames
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| The Guinness Partnership | 217 | 67.7% |
| Metropolitan Housing Trust | 167 | 67.7% |
| Paragon Asra Housing | 942 | 64.8% |
| Royal Borough of Kingston Upon Thames | 4,541 | 64.0% |
| Clarion Housing Group | 275 | 63.7% |
| Southern Housing | 113 | 63.0% |
| Richmond Housing Partnership | 315 | 61.1% |
| London & Quadrant Housing Trust | 357 | 53.5% |
| Wandle Housing Association | 154 | 49.8% |
Where else YMCA St Paul's Group owns homes
9 other areas, 1,255 social homes in total. Largest:
- Waltham Forest 350 homes
- Ealing 241 homes
- Merton 157 homes
- Hillingdon 129 homes
- Slough 61 homes
- Hounslow 54 homes
- Elmbridge 44 homes
- Harrow 42 homes
- Hammersmith and Fulham 27 homes
All landlords in Kingston upon Thames · YMCA St Paul's Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.