Who Runs It

Moat Homes in Folkestone and Hythe

Moat Homes owns 242 social homes in Folkestone and Hythe (31 March 2026) — 4% of the district's 5,920, the 5th largest of 34 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 67.2% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 2 of 8 other bigger landlords in Folkestone and Hythe scored higher. Source: Regulator of Social Housing.

Data: housing association homes 31 March 2026, council homes 31 March 2025, Tenant Satisfaction Measures 2024/25, regulator grades 28 October 2026 · calculated 7 November 2026 · Methodology and sources

242homes in Folkestone and Hythe
4%of the district's social homes
67.2%tenants satisfied overall (whole landlord)
C2regulator consumer grade

Its homes in Folkestone and Hythe

General needs (rented)89
Supported housing0
Housing for older people57
Shared ownership and other low-cost home ownership96
Failing the Decent Homes Standard (here)0

How it performs (whole landlord, 2024/25)

Measure (all of Moat Homes's homes, not only Folkestone and Hythe)Moat HomesEngland median
Satisfied with the overall service (TP01)67.2%71.8%
Homes not meeting the Decent Homes Standard (RP01)0.0%0.5%
Non-emergency repairs within target (RP02)41.3%82.5%
Stage one complaints per 1,000 homes (CH01)155.653.9

All Tenant Satisfaction Measures of Moat Homes, 2023/24 and 2024/25

Other bigger landlords in Folkestone and Hythe

LandlordHomes hereSatisfied overall
Anchor Hanover Group13686.1%
Folkestone and Hythe District Council3,41469.5%
Orbit Group17665.6%
Hyde Housing Association17065.5%
Places for People Group24364.3%
Sanctuary Housing Association19163.9%
Southern Housing53963.0%
Peabody Trust30058.7%

Where else Moat Homes owns homes

90 other areas, 19,814 social homes in total. Largest:

All landlords in Folkestone and Hythe · Moat Homes: all measures, 2023/24 and 2024/25

Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.