Folkestone and Hythe District Council in Folkestone and Hythe
Folkestone and Hythe District Council owns 3,414 social homes in Folkestone and Hythe (31 March 2025) — 58% of the district's 5,920, the largest of 34 landlords here. Across its whole stock, 69.5% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 1 of 8 other bigger landlords in Folkestone and Hythe scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Folkestone and Hythe District Council's homes, not only Folkestone and Hythe) | Folkestone and Hythe District Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 69.5% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 1.1% | 0.5% |
| Non-emergency repairs within target (RP02) | 96.9% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 13.8 | 53.9 |
All Tenant Satisfaction Measures of Folkestone and Hythe District Council, 2023/24 and 2024/25
Other bigger landlords in Folkestone and Hythe
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Anchor Hanover Group | 136 | 86.1% |
| Moat Homes | 242 | 67.2% |
| Orbit Group | 176 | 65.6% |
| Hyde Housing Association | 170 | 65.5% |
| Places for People Group | 243 | 64.3% |
| Sanctuary Housing Association | 191 | 63.9% |
| Southern Housing | 539 | 63.0% |
| Peabody Trust | 300 | 58.7% |
All landlords in Folkestone and Hythe · Folkestone and Hythe District Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.