Orwell Housing Association in Babergh
Orwell Housing Association owns 507 social homes in Babergh (31 March 2026) — 8% of the district's 6,577, the 3rd largest of 26 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 69.2% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 4 of 8 other bigger landlords in Babergh scored higher. Source: Regulator of Social Housing.
Its homes in Babergh
| General needs (rented) | 427 |
|---|---|
| Supported housing | 21 |
| Housing for older people | 6 |
| Shared ownership and other low-cost home ownership | 53 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Orwell Housing Association's homes, not only Babergh) | Orwell Housing Association | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 69.2% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.2% | 0.5% |
| Non-emergency repairs within target (RP02) | 62.0% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 52.2 | 53.9 |
All Tenant Satisfaction Measures of Orwell Housing Association, 2023/24 and 2024/25
Other bigger landlords in Babergh
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Sage Homes RP | 131 | 86.2% |
| The Havebury Housing Partnership | 149 | 81.8% |
| Flagship Housing | 970 | 75.6% |
| Eastlight Community Homes | 433 | 72.7% |
| Orbit Group | 224 | 65.6% |
| Sanctuary Housing Association | 187 | 63.9% |
| Hastoe Housing Association | 120 | 63.9% |
| Babergh District Council | 3,546 | 63.1% |
Where else Orwell Housing Association owns homes
11 other areas, 4,164 social homes in total. Largest:
- East Suffolk 1,516 homes
- Ipswich 908 homes
- Mid Suffolk 401 homes
- Norwich 262 homes
- Great Yarmouth 243 homes
- West Suffolk 155 homes
- South Norfolk 67 homes
- Breckland 35 homes
- Tendring 34 homes
- Colchester 21 homes
- Cambridge 15 homes
All landlords in Babergh · Orwell Housing Association: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.