Prima Housing Group in Wirral
Prima Housing Group owns 1,098 social homes in Wirral (31 March 2026) — 5% of the district's 24,355, the 5th largest of 38 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 77.6% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 3 of 8 other bigger landlords in Wirral scored higher. Source: Regulator of Social Housing.
Its homes in Wirral
| General needs (rented) | 1,076 |
|---|---|
| Supported housing | 9 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 13 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Prima Housing Group's homes, not only Wirral) | Prima Housing Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 77.6% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 78.8% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 31.7 | 53.9 |
All Tenant Satisfaction Measures of Prima Housing Group, 2023/24 and 2024/25
Other bigger landlords in Wirral
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Housing 21 | 296 | 89.8% |
| One Vision Housing | 754 | 85.5% |
| Magenta Living | 12,321 | 81.7% |
| Regenda | 1,601 | 76.6% |
| Torus62 | 468 | 73.8% |
| Onward Group | 1,668 | 68.3% |
| The Riverside Group | 2,195 | 66.6% |
| Sanctuary Housing Association | 589 | 63.9% |
Where else Prima Housing Group owns homes
4 other areas, 2,609 social homes in total. Largest:
All landlords in Wirral · Prima Housing Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.