Onward Group in Wirral
Onward Group owns 1,668 social homes in Wirral (31 March 2026) — 7% of the district's 24,355, the 3rd largest of 38 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 68.3% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 6 of 8 other bigger landlords in Wirral scored higher. Source: Regulator of Social Housing.
Its homes in Wirral
| General needs (rented) | 1,274 |
|---|---|
| Supported housing | 127 |
| Housing for older people | 132 |
| Shared ownership and other low-cost home ownership | 135 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Onward Group's homes, not only Wirral) | Onward Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 68.3% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.1% | 0.5% |
| Non-emergency repairs within target (RP02) | 81.8% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 62.7 | 53.9 |
All Tenant Satisfaction Measures of Onward Group, 2023/24 and 2024/25
Other bigger landlords in Wirral
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Housing 21 | 296 | 89.8% |
| One Vision Housing | 754 | 85.5% |
| Magenta Living | 12,321 | 81.7% |
| Prima Housing Group | 1,098 | 77.6% |
| Regenda | 1,601 | 76.6% |
| Torus62 | 468 | 73.8% |
| The Riverside Group | 2,195 | 66.6% |
| Sanctuary Housing Association | 589 | 63.9% |
Where else Onward Group owns homes
31 other areas, 30,353 social homes in total. Largest:
- Liverpool 6,535 homes
- Hyndburn 3,378 homes
- Halton 2,493 homes
- Bolton 2,050 homes
- Tameside 2,004 homes
- Ribble Valley 1,350 homes
- Bury 1,281 homes
- Cheshire East 1,158 homes
- Oldham 1,144 homes
- Salford 953 homes
- Preston 946 homes
- Rochdale 873 homes
- Stockport 847 homes
- Knowsley 679 homes
- Manchester 535 homes
All landlords in Wirral · Onward Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.