Broadland Housing Association in North Norfolk
Broadland Housing Association owns 556 social homes in North Norfolk (31 March 2026) — 8% of the district's 6,689, the 2nd largest of 17 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 62.3% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 4 of 4 other bigger landlords in North Norfolk scored higher. Source: Regulator of Social Housing.
Its homes in North Norfolk
| General needs (rented) | 418 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 70 |
| Shared ownership and other low-cost home ownership | 68 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Broadland Housing Association's homes, not only North Norfolk) | Broadland Housing Association | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 62.3% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.1% | 0.5% |
| Non-emergency repairs within target (RP02) | 81.5% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 64.8 | 53.9 |
All Tenant Satisfaction Measures of Broadland Housing Association, 2023/24 and 2024/25
Other bigger landlords in North Norfolk
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Flagship Housing | 5,074 | 75.6% |
| Freebridge Community Housing | 305 | 66.0% |
| Orbit Group | 206 | 65.6% |
| Places for People Group | 198 | 64.3% |
Where else Broadland Housing Association owns homes
9 other areas, 5,614 social homes in total. Largest:
- Norwich 1,953 homes
- King's Lynn and West Norfolk 887 homes
- Breckland 620 homes
- East Suffolk 389 homes
- Great Yarmouth 382 homes
- South Norfolk 366 homes
- Broadland 345 homes
- West Suffolk 89 homes
- Ipswich 27 homes
All landlords in North Norfolk · Broadland Housing Association: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.