Torus62 in Liverpool
Torus62 owns 15,270 social homes in Liverpool (31 March 2026) — 26% of the district's 59,446, the largest of 77 landlords here. 65 of its homes here failed the Decent Homes Standard. Across its whole stock, 73.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 5 of 10 other bigger landlords in Liverpool scored higher. Source: Regulator of Social Housing.
Its homes in Liverpool
| General needs (rented) | 14,270 |
|---|---|
| Supported housing | 117 |
| Housing for older people | 756 |
| Shared ownership and other low-cost home ownership | 127 |
| Failing the Decent Homes Standard (here) | 65 |
How it performs (whole landlord, 2024/25)
| Measure (all of Torus62's homes, not only Liverpool) | Torus62 | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 73.8% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.2% | 0.5% |
| Non-emergency repairs within target (RP02) | 97.5% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 57.8 | 53.9 |
All Tenant Satisfaction Measures of Torus62, 2023/24 and 2024/25
Other bigger landlords in Liverpool
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| One Vision Housing | 980 | 85.5% |
| South Liverpool Homes | 3,826 | 78.0% |
| Prima Housing Group | 848 | 77.6% |
| Regenda | 1,129 | 76.6% |
| Your Housing Group | 2,863 | 75.0% |
| Plus Dane Housing | 4,942 | 72.6% |
| Onward Group | 6,535 | 68.3% |
| The Riverside Group | 11,007 | 66.6% |
| Cobalt Housing | 5,789 | 65.1% |
| Sanctuary Housing Association | 1,124 | 63.9% |
Where else Torus62 owns homes
10 other areas, 41,009 social homes in total. Largest:
- St. Helens 13,148 homes
- Warrington 8,868 homes
- Wigan 889 homes
- Knowsley 650 homes
- Cheshire East 584 homes
- Cheshire West and Chester 562 homes
- Wirral 468 homes
- Sefton 342 homes
- West Lancashire 135 homes
- Halton 93 homes
All landlords in Liverpool · Torus62: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.