Bournemouth Churches Housing Association in Bournemouth, Christchurch and Poole
Bournemouth Churches Housing Association owns 571 social homes in Bournemouth, Christchurch and Poole (31 March 2026) — 3% of the district's 20,403, the 6th largest of 37 landlords here. 1 of its homes here failed the Decent Homes Standard. Across its whole stock, 75.0% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 3 of 6 other bigger landlords in Bournemouth, Christchurch and Poole scored higher. Source: Regulator of Social Housing.
Its homes in Bournemouth, Christchurch and Poole
| General needs (rented) | 255 |
|---|---|
| Supported housing | 303 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 1 |
| Failing the Decent Homes Standard (here) | 1 |
How it performs (whole landlord, 2024/25)
| Measure (all of Bournemouth Churches Housing Association's homes, not only Bournemouth, Christchurch and Poole) | Bournemouth Churches Housing Association | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 75.0% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.8% | 0.5% |
| Non-emergency repairs within target (RP02) | 85.5% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 51.6 | 53.9 |
All Tenant Satisfaction Measures of Bournemouth Churches Housing Association, 2023/24 and 2024/25
Other bigger landlords in Bournemouth, Christchurch and Poole
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Anchor Hanover Group | 222 | 86.1% |
| Bournemouth, Christchurch and Poole Council | 10,169 | 81.2% |
| Aster Group | 668 | 79.1% |
| Abri Group | 774 | 74.5% |
| Sovereign Network Group | 5,318 | 63.1% |
| Stonewater | 1,190 | 61.8% |
Where else Bournemouth Churches Housing Association owns homes
9 other areas, 1,230 social homes in total. Largest:
- Plymouth 219 homes
- Dorset 197 homes
- Exeter 83 homes
- Somerset 72 homes
- Wiltshire 39 homes
- South Hams 25 homes
- Fareham 17 homes
- Winchester 5 homes
- Portsmouth 2 homes
All landlords in Bournemouth, Christchurch and Poole · Bournemouth Churches Housing Association: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.