Joseph Rowntree Housing Trust in York
Joseph Rowntree Housing Trust owns 1,775 social homes in York (31 March 2026) — 13% of the district's 13,458, the 2nd largest of 30 landlords here. 6 of its homes here failed the Decent Homes Standard. Across its whole stock, 78.2% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 3 of 8 other bigger landlords in York scored higher. Source: Regulator of Social Housing.
Its homes in York
| General needs (rented) | 1,237 |
|---|---|
| Supported housing | 28 |
| Housing for older people | 131 |
| Shared ownership and other low-cost home ownership | 379 |
| Failing the Decent Homes Standard (here) | 6 |
How it performs (whole landlord, 2024/25)
| Measure (all of Joseph Rowntree Housing Trust's homes, not only York) | Joseph Rowntree Housing Trust | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 78.2% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.6% | 0.5% |
| Non-emergency repairs within target (RP02) | 96.7% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 55.3 | 53.9 |
All Tenant Satisfaction Measures of Joseph Rowntree Housing Trust, 2023/24 and 2024/25
Other bigger landlords in York
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Anchor Hanover Group | 139 | 86.1% |
| Railway Housing Association and Benefit Fund | 195 | 81.8% |
| Karbon Homes | 757 | 81.5% |
| Thirteen Housing Group | 304 | 77.0% |
| Home Group | 612 | 68.2% |
| Yorkshire Housing | 1,478 | 66.3% |
| Accent Group | 164 | 64.1% |
| City of York Council | 7,470 | 59.9% |
Where else Joseph Rowntree Housing Trust owns homes
5 other areas, 2,385 social homes in total. Largest:
- North Yorkshire 271 homes
- Hartlepool 200 homes
- East Riding of Yorkshire 84 homes
- Leeds 49 homes
- Kingston upon Hull 6 homes
All landlords in York · Joseph Rowntree Housing Trust: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.