Onward Group in Bolton
Onward Group owns 2,050 social homes in Bolton (31 March 2026) — 8% of the district's 26,413, the 2nd largest of 27 landlords here. 13 of its homes here failed the Decent Homes Standard. Across its whole stock, 68.3% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 4 of 8 other bigger landlords in Bolton scored higher. Source: Regulator of Social Housing.
Its homes in Bolton
| General needs (rented) | 1,522 |
|---|---|
| Supported housing | 65 |
| Housing for older people | 315 |
| Shared ownership and other low-cost home ownership | 148 |
| Failing the Decent Homes Standard (here) | 13 |
How it performs (whole landlord, 2024/25)
| Measure (all of Onward Group's homes, not only Bolton) | Onward Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 68.3% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.1% | 0.5% |
| Non-emergency repairs within target (RP02) | 81.8% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 62.7 | 53.9 |
All Tenant Satisfaction Measures of Onward Group, 2023/24 and 2024/25
Other bigger landlords in Bolton
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Anchor Hanover Group | 732 | 86.1% |
| Your Housing Group | 455 | 75.0% |
| Mosscare St. Vincent's Housing Group | 744 | 72.9% |
| Great Places Housing Group | 858 | 70.8% |
| Bolton at Home | 17,654 | 66.3% |
| Irwell Valley Housing Association | 1,331 | 65.6% |
| Places for People Group | 1,328 | 64.3% |
| Clarion Housing Group | 576 | 63.7% |
Where else Onward Group owns homes
31 other areas, 30,353 social homes in total. Largest:
- Liverpool 6,535 homes
- Hyndburn 3,378 homes
- Halton 2,493 homes
- Tameside 2,004 homes
- Wirral 1,668 homes
- Ribble Valley 1,350 homes
- Bury 1,281 homes
- Cheshire East 1,158 homes
- Oldham 1,144 homes
- Salford 953 homes
- Preston 946 homes
- Rochdale 873 homes
- Stockport 847 homes
- Knowsley 679 homes
- Manchester 535 homes
All landlords in Bolton · Onward Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.