Anchor Hanover Group in West Suffolk
Anchor Hanover Group owns 177 social homes in West Suffolk (31 March 2026) — 1% of the district's 14,205, the 8th largest of 38 landlords here. 44 of its homes here failed the Decent Homes Standard. Across its whole stock, 86.1% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 0 of 8 other bigger landlords in West Suffolk scored higher. Source: Regulator of Social Housing.
Its homes in West Suffolk
| General needs (rented) | 0 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 177 |
| Shared ownership and other low-cost home ownership | 0 |
| Failing the Decent Homes Standard (here) | 44 |
How it performs (whole landlord, 2024/25)
| Measure (all of Anchor Hanover Group's homes, not only West Suffolk) | Anchor Hanover Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 86.1% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 78.5% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 46.0 | 53.9 |
All Tenant Satisfaction Measures of Anchor Hanover Group, 2023/24 and 2024/25
Other bigger landlords in West Suffolk
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| The Havebury Housing Partnership | 6,549 | 81.8% |
| Flagship Housing | 4,633 | 75.6% |
| Orwell Housing Association | 155 | 69.2% |
| Metropolitan Housing Trust | 188 | 67.7% |
| Orbit Group | 587 | 65.6% |
| Sanctuary Housing Association | 325 | 63.9% |
| Clarion Housing Group | 270 | 63.7% |
| Stonewater | 231 | 61.8% |
Where else Anchor Hanover Group owns homes
244 other areas, 37,782 social homes in total. Largest:
- Bradford 1,356 homes
- Leeds 1,010 homes
- Birmingham 1,005 homes
- Hackney 938 homes
- North Tyneside 744 homes
- Bolton 732 homes
- North Yorkshire 710 homes
- Newcastle upon Tyne 580 homes
- Northumberland 547 homes
- Liverpool 545 homes
- County Durham 540 homes
- Sunderland 524 homes
- Sefton 478 homes
- Manchester 476 homes
- Nottingham 430 homes
All landlords in West Suffolk · Anchor Hanover Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.