The Havebury Housing Partnership in West Suffolk
The Havebury Housing Partnership owns 6,549 social homes in West Suffolk (31 March 2026) — 46% of the district's 14,205, the largest of 38 landlords here. 60 of its homes here failed the Decent Homes Standard. Across its whole stock, 81.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 1 of 8 other bigger landlords in West Suffolk scored higher. Source: Regulator of Social Housing.
Its homes in West Suffolk
| General needs (rented) | 5,854 |
|---|---|
| Supported housing | 86 |
| Housing for older people | 246 |
| Shared ownership and other low-cost home ownership | 246 |
| Failing the Decent Homes Standard (here) | 60 |
How it performs (whole landlord, 2024/25)
| Measure (all of The Havebury Housing Partnership's homes, not only West Suffolk) | The Havebury Housing Partnership | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 81.8% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 87.1% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 35.6 | 53.9 |
All Tenant Satisfaction Measures of The Havebury Housing Partnership, 2023/24 and 2024/25
Other bigger landlords in West Suffolk
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Anchor Hanover Group | 177 | 86.1% |
| Flagship Housing | 4,633 | 75.6% |
| Orwell Housing Association | 155 | 69.2% |
| Metropolitan Housing Trust | 188 | 67.7% |
| Orbit Group | 587 | 65.6% |
| Sanctuary Housing Association | 325 | 63.9% |
| Clarion Housing Group | 270 | 63.7% |
| Stonewater | 231 | 61.8% |
Where else The Havebury Housing Partnership owns homes
9 other areas, 8,032 social homes in total. Largest:
- Mid Suffolk 530 homes
- Breckland 213 homes
- South Norfolk 182 homes
- East Suffolk 179 homes
- Babergh 149 homes
- East Cambridgeshire 131 homes
- Huntingdonshire 67 homes
- South Cambridgeshire 20 homes
- Braintree 12 homes
All landlords in West Suffolk · The Havebury Housing Partnership: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.