Who Runs It

Anchor Hanover Group in Sunderland

Anchor Hanover Group owns 524 social homes in Sunderland (31 March 2026) — 1% of the district's 35,650, the 6th largest of 38 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 86.1% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 1 of 6 other bigger landlords in Sunderland scored higher. Source: Regulator of Social Housing.

Data: housing association homes 31 March 2026, council homes 31 March 2025, Tenant Satisfaction Measures 2024/25, regulator grades 28 October 2026 · calculated 7 November 2026 · Methodology and sources

524homes in Sunderland
1%of the district's social homes
86.1%tenants satisfied overall (whole landlord)
C3regulator consumer grade

Its homes in Sunderland

General needs (rented)0
Supported housing0
Housing for older people524
Shared ownership and other low-cost home ownership0
Failing the Decent Homes Standard (here)0

How it performs (whole landlord, 2024/25)

Measure (all of Anchor Hanover Group's homes, not only Sunderland)Anchor Hanover GroupEngland median
Satisfied with the overall service (TP01)86.1%71.8%
Homes not meeting the Decent Homes Standard (RP01)0.0%0.5%
Non-emergency repairs within target (RP02)78.5%82.5%
Stage one complaints per 1,000 homes (CH01)46.053.9

All Tenant Satisfaction Measures of Anchor Hanover Group, 2023/24 and 2024/25

Other bigger landlords in Sunderland

LandlordHomes hereSatisfied overall
Housing 2172089.8%
Karbon Homes55881.5%
Bernicia Group1,21380.5%
Castles & Coasts Housing Association40376.9%
Gentoo Group28,73975.5%
Home Group1,49668.2%

Where else Anchor Hanover Group owns homes

244 other areas, 37,782 social homes in total. Largest:

All landlords in Sunderland · Anchor Hanover Group: all measures, 2023/24 and 2024/25

Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.