The Housing Plus Group in Telford and Wrekin
The Housing Plus Group owns 10,617 social homes in Telford and Wrekin (31 March 2026) — 64% of the district's 16,503, the largest of 31 landlords here. 16 of its homes here failed the Decent Homes Standard. Across its whole stock, 80.2% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 2 of 6 other bigger landlords in Telford and Wrekin scored higher. Source: Regulator of Social Housing.
Its homes in Telford and Wrekin
| General needs (rented) | 8,645 |
|---|---|
| Supported housing | 298 |
| Housing for older people | 1,453 |
| Shared ownership and other low-cost home ownership | 221 |
| Failing the Decent Homes Standard (here) | 16 |
Registered providers counted here: Homes Plus; The Wrekin Housing Group.
How it performs (whole landlord, 2024/25)
| Measure (all of The Housing Plus Group's homes, not only Telford and Wrekin) | The Housing Plus Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 80.2% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.1% | 0.5% |
| Non-emergency repairs within target (RP02) | 80.5% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 69.6 | 53.9 |
All Tenant Satisfaction Measures of The Housing Plus Group, 2023/24 and 2024/25
Other bigger landlords in Telford and Wrekin
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Anchor Hanover Group | 171 | 86.1% |
| Bromford Flagship | 1,713 | 84.1% |
| Walsall Housing Group | 290 | 77.2% |
| Bournville Village Trust | 841 | 76.7% |
| Sanctuary Housing Association | 1,367 | 63.9% |
| GreenSquareAccord | 257 | 58.2% |
Where else The Housing Plus Group owns homes
10 other areas, 32,882 social homes in total. Largest:
- Shropshire 8,133 homes
- Stafford 7,372 homes
- South Staffordshire 5,842 homes
- Cannock Chase 548 homes
- Wolverhampton 148 homes
- Newcastle-under-Lyme 108 homes
- Staffordshire Moorlands 73 homes
- Lichfield 30 homes
- Stoke-on-Trent 8 homes
- Dudley 3 homes
All landlords in Telford and Wrekin · The Housing Plus Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.