Bromford Flagship in South Gloucestershire
Bromford Flagship owns 8,800 social homes in South Gloucestershire (31 March 2026) — 51% of the district's 17,100, the largest of 33 landlords here. 20 of its homes here failed the Decent Homes Standard. Across its whole stock, 84.1% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 1 of 8 other bigger landlords in South Gloucestershire scored higher. Source: Regulator of Social Housing.
Its homes in South Gloucestershire
| General needs (rented) | 7,168 |
|---|---|
| Supported housing | 75 |
| Housing for older people | 1,318 |
| Shared ownership and other low-cost home ownership | 239 |
| Failing the Decent Homes Standard (here) | 20 |
Registered providers counted here: Bromford Housing Association; Merlin Housing Society.
How it performs (whole landlord, 2024/25)
| Measure (all of Bromford Flagship's homes, not only South Gloucestershire) | Bromford Flagship | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 84.1% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 70.2% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 70.7 | 53.9 |
All Tenant Satisfaction Measures of Bromford Flagship, 2023/24 and 2024/25
Other bigger landlords in South Gloucestershire
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| LiveWest Homes | 2,241 | 85.9% |
| NSAH (Alliance Homes) | 219 | 73.8% |
| Curo Group (Albion) | 724 | 70.3% |
| The Guinness Partnership | 327 | 67.7% |
| Places for People Group | 245 | 64.3% |
| Sovereign Network Group | 2,738 | 63.1% |
| Stonewater | 188 | 61.8% |
| Brighter Places | 477 | 60.5% |
Where else Bromford Flagship owns homes
39 other areas, 45,708 social homes in total. Largest:
- Lichfield 5,255 homes
- Cotswold 4,933 homes
- Tewkesbury 4,893 homes
- Birmingham 2,322 homes
- Telford and Wrekin 1,713 homes
- Wolverhampton 1,498 homes
- Shropshire 1,265 homes
- Solihull 1,180 homes
- Cherwell 1,166 homes
- West Northamptonshire 985 homes
- Stratford-on-Avon 938 homes
- Cheltenham 905 homes
- South Staffordshire 813 homes
- Dudley 708 homes
- Gloucester 703 homes
All landlords in South Gloucestershire · Bromford Flagship: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.