Gateway Housing Association in Newham
Gateway Housing Association owns 190 social homes in Newham (31 March 2026) — 1% of the district's 36,715, the 14th largest of 49 landlords here. None of its homes here were recorded as failing the Decent Homes Standard. Across its whole stock, 65.1% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 3 of 8 other bigger landlords in Newham scored higher. Source: Regulator of Social Housing.
Its homes in Newham
| General needs (rented) | 66 |
|---|---|
| Supported housing | 16 |
| Housing for older people | 0 |
| Shared ownership and other low-cost home ownership | 108 |
| Failing the Decent Homes Standard (here) | 0 |
How it performs (whole landlord, 2024/25)
| Measure (all of Gateway Housing Association's homes, not only Newham) | Gateway Housing Association | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 65.1% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.1% | 0.5% |
| Non-emergency repairs within target (RP02) | 85.9% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 94.0 | 53.9 |
All Tenant Satisfaction Measures of Gateway Housing Association, 2023/24 and 2024/25
Other bigger landlords in Newham
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Local Space | 709 | 75.3% |
| London Borough of Newham | 17,047 | 70.8% |
| The Riverside Group | 2,383 | 66.6% |
| Clarion Housing Group | 494 | 63.7% |
| Southern Housing | 590 | 63.0% |
| Peabody Trust | 1,657 | 58.7% |
| Notting Hill Genesis | 2,694 | 53.8% |
| London & Quadrant Housing Trust | 7,731 | 53.5% |
Where else Gateway Housing Association owns homes
5 other areas, 2,880 social homes in total. Largest:
- Tower Hamlets 2,638 homes
- Hackney 49 homes
- Brentwood 1 homes
- Lambeth 1 homes
- Waltham Forest 1 homes
All landlords in Newham · Gateway Housing Association: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.