London Borough of Newham in Newham
London Borough of Newham owns 17,047 social homes in Newham (31 March 2025) — 46% of the district's 36,715, the largest of 49 landlords here. Across its whole stock, 70.8% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 1 of 7 other bigger landlords in Newham scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of London Borough of Newham's homes, not only Newham) | London Borough of Newham | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 70.8% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 26.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 83.8% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 173.9 | 53.9 |
All Tenant Satisfaction Measures of London Borough of Newham, 2023/24 and 2024/25
Other bigger landlords in Newham
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Local Space | 709 | 75.3% |
| The Riverside Group | 2,383 | 66.6% |
| Clarion Housing Group | 494 | 63.7% |
| Southern Housing | 590 | 63.0% |
| Peabody Trust | 1,657 | 58.7% |
| Notting Hill Genesis | 2,694 | 53.8% |
| London & Quadrant Housing Trust | 7,731 | 53.5% |
All landlords in Newham · London Borough of Newham: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.