South Lakes Housing in Westmorland and Furness
South Lakes Housing owns 3,320 social homes in Westmorland and Furness (31 March 2026) — 28% of the district's 11,830, the largest of 31 landlords here. 3 of its homes here failed the Decent Homes Standard. Across its whole stock, 79.9% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 3 of 8 other bigger landlords in Westmorland and Furness scored higher. Source: Regulator of Social Housing.
Its homes in Westmorland and Furness
| General needs (rented) | 2,800 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 390 |
| Shared ownership and other low-cost home ownership | 130 |
| Failing the Decent Homes Standard (here) | 3 |
How it performs (whole landlord, 2024/25)
| Measure (all of South Lakes Housing's homes, not only Westmorland and Furness) | South Lakes Housing | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 79.9% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 78.4% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 23.2 | 53.9 |
All Tenant Satisfaction Measures of South Lakes Housing, 2023/24 and 2024/25
Other bigger landlords in Westmorland and Furness
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Housing 21 | 163 | 89.8% |
| Anchor Hanover Group | 216 | 86.1% |
| Eden Housing Association | 1,723 | 82.6% |
| Westmorland and Furness Council | 2,571 | 79.6% |
| Castles & Coasts Housing Association | 888 | 76.9% |
| Home Group | 833 | 68.2% |
| The Riverside Group | 928 | 66.6% |
| Accent Group | 589 | 64.1% |
Where else South Lakes Housing owns homes
3 other areas, 3,503 social homes in total. Largest:
- Lancaster 112 homes
- North Yorkshire 40 homes
- Wyre 31 homes
All landlords in Westmorland and Furness · South Lakes Housing: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.