Westmorland and Furness Council in Westmorland and Furness
Westmorland and Furness Council owns 2,571 social homes in Westmorland and Furness (31 March 2025) — 22% of the district's 11,830, the 2nd largest of 31 landlords here. Across its whole stock, 79.6% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 4 of 8 other bigger landlords in Westmorland and Furness scored higher. Source: Regulator of Social Housing.
How it performs (whole landlord, 2024/25)
| Measure (all of Westmorland and Furness Council's homes, not only Westmorland and Furness) | Westmorland and Furness Council | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 79.6% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.0% | 0.5% |
| Non-emergency repairs within target (RP02) | 82.0% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 7.0 | 53.9 |
All Tenant Satisfaction Measures of Westmorland and Furness Council, 2023/24 and 2024/25
Other bigger landlords in Westmorland and Furness
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Housing 21 | 163 | 89.8% |
| Anchor Hanover Group | 216 | 86.1% |
| Eden Housing Association | 1,723 | 82.6% |
| South Lakes Housing | 3,320 | 79.9% |
| Castles & Coasts Housing Association | 888 | 76.9% |
| Home Group | 833 | 68.2% |
| The Riverside Group | 928 | 66.6% |
| Accent Group | 589 | 64.1% |
All landlords in Westmorland and Furness · Westmorland and Furness Council: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.