Metropolitan Housing Trust in Welwyn Hatfield
Metropolitan Housing Trust owns 741 social homes in Welwyn Hatfield (31 March 2026) — 5% of the district's 13,529, the 2nd largest of 32 landlords here. 5 of its homes here failed the Decent Homes Standard. Across its whole stock, 67.7% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 3 of 9 other bigger landlords in Welwyn Hatfield scored higher. Source: Regulator of Social Housing.
Its homes in Welwyn Hatfield
| General needs (rented) | 296 |
|---|---|
| Supported housing | 0 |
| Housing for older people | 50 |
| Shared ownership and other low-cost home ownership | 395 |
| Failing the Decent Homes Standard (here) | 5 |
How it performs (whole landlord, 2024/25)
| Measure (all of Metropolitan Housing Trust's homes, not only Welwyn Hatfield) | Metropolitan Housing Trust | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 67.7% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 2.9% | 0.5% |
| Non-emergency repairs within target (RP02) | 83.4% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 115.7 | 53.9 |
All Tenant Satisfaction Measures of Metropolitan Housing Trust, 2023/24 and 2024/25
Other bigger landlords in Welwyn Hatfield
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| B3 Living | 247 | 84.7% |
| Paradigm Housing Group | 702 | 82.0% |
| Thrive Homes | 250 | 74.8% |
| The Guinness Partnership | 257 | 67.7% |
| Welwyn Hatfield Borough Council | 8,850 | 65.2% |
| First Garden Cities Homes | 452 | 64.0% |
| Sanctuary Housing Association | 312 | 63.9% |
| Clarion Housing Group | 573 | 63.7% |
| Peabody Trust | 280 | 58.7% |
Where else Metropolitan Housing Trust owns homes
113 other areas, 46,186 social homes in total. Largest:
- Lambeth 5,264 homes
- Rushcliffe 3,809 homes
- Derby 2,348 homes
- Sutton 2,126 homes
- Brent 2,017 homes
- Haringey 1,991 homes
- Nottingham 1,940 homes
- Enfield 1,468 homes
- Wandsworth 1,211 homes
- Barnet 1,145 homes
- South Cambridgeshire 1,132 homes
- Buckinghamshire 1,032 homes
- Hounslow 918 homes
- Bracknell Forest 807 homes
- Wokingham 794 homes
All landlords in Welwyn Hatfield · Metropolitan Housing Trust: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.