East Midlands Housing Group in North West Leicestershire
East Midlands Housing Group owns 1,771 social homes in North West Leicestershire (31 March 2026) — 24% of the district's 7,514, the 2nd largest of 24 landlords here. 15 of its homes here failed the Decent Homes Standard. Across its whole stock, 67.5% of tenants were satisfied with the overall service in 2024/25 (England median 71.8%); 2 of 6 other bigger landlords in North West Leicestershire scored higher. Source: Regulator of Social Housing.
Its homes in North West Leicestershire
| General needs (rented) | 1,297 |
|---|---|
| Supported housing | 109 |
| Housing for older people | 71 |
| Shared ownership and other low-cost home ownership | 294 |
| Failing the Decent Homes Standard (here) | 15 |
How it performs (whole landlord, 2024/25)
| Measure (all of East Midlands Housing Group's homes, not only North West Leicestershire) | East Midlands Housing Group | England median |
|---|---|---|
| Satisfied with the overall service (TP01) | 67.5% | 71.8% |
| Homes not meeting the Decent Homes Standard (RP01) | 0.7% | 0.5% |
| Non-emergency repairs within target (RP02) | 77.2% | 82.5% |
| Stage one complaints per 1,000 homes (CH01) | 127.8 | 53.9 |
All Tenant Satisfaction Measures of East Midlands Housing Group, 2023/24 and 2024/25
Other bigger landlords in North West Leicestershire
| Landlord | Homes here | Satisfied overall |
|---|---|---|
| Midland Heart | 338 | 78.7% |
| Nottingham Community Housing Association | 182 | 78.2% |
| The Riverside Group | 174 | 66.6% |
| Platform Housing Group | 229 | 64.6% |
| Sanctuary Housing Association | 209 | 63.9% |
| North West Leicestershire District Council | 4,080 | 55.0% |
Where else East Midlands Housing Group owns homes
37 other areas, 19,389 social homes in total. Largest:
- Erewash 5,291 homes
- Blaby 2,864 homes
- West Northamptonshire 1,506 homes
- Leicester 1,473 homes
- Charnwood 1,002 homes
- North Northamptonshire 864 homes
- Ashfield 798 homes
- Harborough 788 homes
- South Derbyshire 477 homes
- Hinckley and Bosworth 329 homes
- Melton 312 homes
- Gedling 299 homes
- South Kesteven 203 homes
- Mansfield 200 homes
- North East Derbyshire 191 homes
All landlords in North West Leicestershire · East Midlands Housing Group: all measures, 2023/24 and 2024/25
Tenant Satisfaction Measures (TSM) are reported by each landlord for its whole stock (or its group), not for one area; survey methods differ and the regulator warns against direct comparison. Figures are for 2024/25, the latest published when this site was built.